Www.247home.gr is an online store for the exhibition and distribution of products through the Internet of the Greek Sole Proprietorship “Moudatsakis Haridimos”, based in Heraklion, Crete in Greece (Tax Identification Number: 151263638 / Tax Office of Heraklion) where it is legally represented by Mr. Moudatsakis Haridimos. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store 247home.gr, located at www.247home.gr.
The use of our website presupposes the unconditional acceptance of the following terms, without exception, which you should read carefully. If a user does not agree with them, then he must abstain from using the online store and from any transaction with it, otherwise it is considered that he consents and has accepted all its terms and conditions of operation.

1. Terms of use

247home.gr reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary.
The use of the website is prohibited by persons who have not reached the age of 18 or do not have the legal capacity required by law.

247home.gr reserves the right to limit the provision of its products or services to any person, geographical area or jurisdiction and (or) to limit the quantities or any products or services it provides.

247home.gr reserves the right to change prices on a daily basis, without any notice, if deemed necessary, in the context of the market and its overall policy. Prices include VAT.
247home.gr reserves the right to request part of the amount as a deposit.

247home.gr also reserves the right to modify the description of its products without prior notice and the new description will be valid from its appearance on our website.

The user agrees to compensate, defend and keep intact the company, its employees, its executives, its representatives, its suppliers, as well as its third parties from any loss, expense, loss and cost, including reasonable remuneration of its legal advisors, which will result from any violation of the terms and conditions of use of the website by the user.

2. Information provided & Products

247home.gr makes every effort, as far as possible, to include in its website as accurate and reliable information as possible, however it does not give any guarantee or any promise for the accuracy, information or completeness of its website. The user assumes any risk that may arise from accessing and using the website. 247home.gr does not give any guarantee, nor does it promise the suitability of its marketing items.
Regarding the Kriti Strom mattresses that exist on our page, the factory that manufactures them has ISO 9001: 2008 quality certification and No. Certificate 15 6544A for the manufacture and sale of mattresses.

3. Limitation of liability

In addition, 247home.gr does not bear any responsibility in case of non-availability – exhaustion of products posted on the website. Neither 247home.gr nor any party that participated in the creation, design or availability of this website, will be liable for any damage to the user, including any direct, indirect, accidental, or other damage that may arise from any access, use or inability to use this website, or for damage caused even by the negligence of any of its employees or by any error or omission in its content. Exclusion of liability also includes causing any damage from the transmission of a virus to the user’s electronic equipment.

4. Intellectual property rights

The website www.247home.gr is the official website of 247home.gr. All Content of the websites, posted by 247home.gr including images, graphics, photos, drawings, texts, services and products are the intellectual property of 247home.gr and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the real provider of the Content of the websites is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or for commercial or other purposes is permitted only after previous written permission of 247home.gr or any other legal beneficiary of the above copyrights.
The names, images, logos and insignia that represent 247home.gr and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive trademarks and insignia of 247home.gr or / and www.247home.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and display on the websites www.247home.gr should in no way be construed as a transfer or assignment of their license or right of use.

5. User Obligations

The users of the websites www.247home.gr accept that they will not use them and the online store of 247home.gr for sending, publishing, sending by e-mail or transmitting in any other way any Content is illegal, harmful, threatening, offensive, annoying , defamatory, defamatory, obscene, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or infringes any patent, trademark, trade secret, copyright or other proprietary rights of third party accounts, contains: or any other codes, no programs designed to interrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, intentionally or unintentionally in breach of applicable Greek and Community law and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data.

6. Security

247home.gr recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the Online store of 247home.gr is achieved with the following methods:
Customer Identification
The codes used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of 247home.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation. It also gives you the opportunity to purchase products without the need for registration.
Controlled Access (firewall)
Access to the systems of 247home.gr (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
Confidentiality of Transactions
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to 247home.gr is confidential and 247home.gr has taken all necessary measures to use them only to the extent that it is deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
247home.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.
In case 247home.gr uses third parties to support its systems, it takes care to ensure confidentiality.
You can request any information kept about you as well as their correction in case you can document the existence of an error.
For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.

7. Protection of Personal Data

During your visit to the pages of www.247home.gr you may be asked to state your personal information that concerns you (name, surname, email address, shipping address, etc.) as a rule to process your orders. The personal data declared in the online store must be real. Any personal data that you declare anywhere on the pages and services of the websites www.247home.gr, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the guarantee of the operation of the respective service and not may be used by any third party (except where provided by law to the competent authorities only).
In any case, the employees of 247home.gr who have access to your personal data are specific persons and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. Your personal information may also be disclosed to companies cooperating with 247home.gr, or to individuals, in order to support, promote and execute your business relationship with us.
For any question or suggestion or statement related to these issues please contact us using the special contact form or at info@247home.gr
At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

8. Purchase of Products

To facilitate your search, we have divided our products into central categories. Each category also has a subcategory tree, which appears on your screen.
Our goal is to reach the final product with the fewest possible clicks. If you are looking for something specific, use the “search”, which will lead you directly to your specific choice.
247home.gr makes every effort to provide high quality services. However, cases of errors in prices and secondary product features can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / listing the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at 2810 262042 or via e-mail at info@247home.gr
When registering your order you will receive an automated e-mail stating the details of your order. After processing it, from the online shopping department of 247home.gr, you will receive the second and confirmation e-mail or phone call from our representative to send it.

In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site.
There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to ensure that these emails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

9. Shipping products

The products will be sent to the address specified by each customer when submitting their order. 247home.gr cooperates with a transport and courier service, in order to ensure the safe and fast shipment of the products. The prices that appear at the completion of the order are final and include VAT. In case there is a reason for exemption of VAT. the customer can note it in the “comments” field. Shipping costs will be borne by the customers of 247home.gr (minimum shipping 2.50 euros) and appear when completing the online order (calculated automatically, depending on the volume of packages and the final destination). Any other charge (due to weight, volume, inaccessible delivery area, etc.) will be known to the customer before sending the products. Shipped products are covered by insurance for damage or loss during transport. The validity of this security ceases from the moment of delivery of the product to the customer. 247home.gr makes every effort to send the products to its customers within the specified time, but in case of delay for any reason, the company does not assume any responsibility.

When in the shipments, agencies undertake the transfer to the customer, then the responsibility of 247home.gr remains until the delivery to the respective agency. Then the manufacturer’s warranty for each product is valid, from the official dealership.

10. Returns / Cancellations


To avoid your own inconvenience, we recommend that you pay attention at the time of delivery of your order to the condition of the product sold and its packaging intact, in order to detect any obvious defects, such as incorrect product shipping, broken product, etc. Product returns which have been sold through our website 247home.gr are provided in the following cases:
In case of incorrect shipment of product, which will be due to 247home.gr or its suppliers, the customer will have the right to return the product within 14 calendar days from the day of receipt. The product must be in excellent condition, not used, its packaging must be intact and it must contain the original contents. In this case, the return costs will be borne by 247home.gr. In case the product has been used and 14 calendar days have passed since its receipt, no return is made.

Also in case the customer has made a wrong choice of product or does not want the product, he still has the right to return it within 14 calendar days of receipt and a refund. In this case, however, the return costs to the 247home.gr store are borne by the customer and as in the above case, the packaging and the content of the product must be intact. Otherwise no return is made.

The Company has the products through its website with the relevant manufacturers’ guarantees, where they exist. In case a product shows a defect which is covered by warranty, the shipment of the product for repair to the headquarters of our company, or to the respective dealership, as well as its receipt after repair, will be made at the expense of the customer.

In case of return of the products, and provided that the products have been previously received and checked by 247home.gr, the refund to the customer will be made by canceling the debit of the credit card, (if the payment has been made by credit card) or by depositing cash in the customer’s bank account (if the payment has been made by depositing cash in a bank account or cash on delivery) or electronically via Paypal.

In case an advance has been given, by any method of payment, for an order that contains “special order” products such as e.g. mattresses of special dimensions, there will be no right of withdrawal.

Other returns will not be accepted.

* ATTENTION: Returns to “Spare Parts” are not made, please be careful in choosing the right model and spare part you want.
** All spare parts should be checked before installation without removing protective films and stickers and without sticking / placing on the device.
*** In case a product is returned after consultation, mainly a spare part, and it is found that the protective films and stickers have been used or removed and it returns defective, then it is returned without credit or replacement at the recipient’s expense!
**** In cases where it is written on the characteristics of the product “Warranty 6 months (From the issuance of invoice)” refers to non-placement of the product (and not to have removed membranes as mentioned above).

The option to cancel the entire order or part of it is provided, as long as it has not yet been executed (no sales – shipping document has been issued). In case the customer wishes to cancel the order, during the above mentioned period, he must contact us by phone at 2810 262042 or by email at our email address: info@247home.gr. Also, the returned product must be accompanied by all the necessary documents that you received upon receipt.
If you choose to exercise your right to a refund, your money will be refunded in full within 14 working days from the date of cancellation of the order. by credit card) or by depositing cash in the customer’s bank account (if the payment has been made by depositing cash in a bank account) or electronically via Paypal.

11. Order / Delivery of Products / Shipping Costs

When you place your order, the following message (example) appears: “YOUR ORDER IS COMPLETED. THANK YOU. Your order number is με Please check your e-mail. We have sent you a confirmation e-mail with the details of your order. ”
Product receipt:
Place your order and 247home.gr sends your order the next working day to the cities: Heraklion and Athens.
• For all of Greece your order is delivered in the next 2 (two) working days

The above deadlines do not apply during periods of extreme weather events or strikes and in any case of force majeure, which may affect transport times. In this case 247home.gr cooperates with specific courier and transport companies. In them he delivers the next working day the products which undertake the transport to the final consumer.

12. Order delay

Your order may be delayed for the following reasons:
The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases where an order of ours can be “stuck” at the customs or in its transport, as a result of which we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.
The product you ordered has already been removed and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of 247home.gr will contact you directly to give you all the alternatives.
In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. your details that you have entered are not properly updated.

247home.gr makes every effort, as far as possible, to include in its website as accurate and reliable information as possible, however it does not give any guarantee or any promise for the accuracy, information or completeness of its website. The user assumes any risk that may arise from accessing and using the website. 247home.gr does not give any guarantee, nor does it promise the suitability of its marketing items.

13. Informative e-mails (newsletters)

1. 247home.gr sends informative emails at regular intervals.
2. 247home.gr is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP’s (Internet Service providers) for delivery
3. Newsletters can end up in the spam folder, so please check regularly that they are not stored there
4. Put the shipping address of 247home.gr info@247home.gr in your safe lists
5. In case you wish to no longer receive informative newsletters or you wish to unsubscribe altogether from the news sending system of 247home.gr, you can inform us using the Unsubscribe of the Newsletter.
6. 247home.gr uses a provider (3rd party company) for the identification (tracking) of the recipients of the newsletter. Does not provide 3rd party information about first name, last name, home address
7. The update from 247home.gr, is done only if you choose it and for as long as you wish. On the contrary, in case you have placed an order on 247home.gr, using our site, we send automated information messages (email) about the progress of your order. There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to ensure that these emails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

14. The information we request from you

Personal data: Each visitor can browse the online store 247home.gr without giving any personal information. We will need personal data (your e-mail) only when you become a member and proceed to order products or if you choose to receive our informative e-mail.
Product purchase information: The necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice). At the same time, we voluntarily request some information such as mobile phone number (in case we need to contact you directly), fax number and profession.
Document data: In case we issue an invoice we need the name of the company, TIN. and address of its registered office.
In short, we only ask for as much information as we need for a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
In order to be able to offer a personalized service, most large companies use alphanumeric identification files, the so-called cookies. Session cookies are used only to recognize that you are entering the site, so you do not need to ask for a password on all pages that contain data transaction. These are deleted immediately after you leave the site. 247home.gr uses session cookies: in order not to constantly ask you for a password when you visit our various pages, we must recognize you when you enter our online store.

15. Transaction security

All transactions you make through www.247home.gr are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to with distance sales.

All prices at www.247home.gr include VAT 24%.